Your journey

From first meeting to ongoing care

Every step is unhurried and personal, from your first conversation to a planned, thoughtful close.

  1. i

    Consultation

    Sixty minutes to understand your goals and how the retainer works. Then both sides decide whether to go ahead.

  2. ii

    Agreement

    Choose a 3, 6 or 12-month retainer. A clear agreement covers access, fair use, messaging hours, privacy and a 30-day cancellation policy.

  3. iii

    Your care plan

    Your goals, preferred times and places, key dates ahead, and a written plan for after-hours support.

  4. iv

    Ongoing care

    Regular sessions, your direct line, and support around the moments that matter.

  5. v

    Deep review

    A longer session, whenever the time is right, to reflect on progress and adjust your focus.

  6. vi

    Renewal or handover

    At the end of your agreement, renew, or close with a final session and a written summary of what you've built.

Waiting list

Because Melissa keeps a deliberately small caseload, a short waitlist opens when the practice is full. People who have had a consultation are offered the next place.

Book a consultation